Fraud and ecommerce teams

Coupon fraud looks like a normal order.

A private code leaks. An extension applies it for everyone. AI agents guess the rest. The orders come from real shoppers with real cards, so payment fraud checks pass them. Benson finds your public codes, spots who's applying them and controls which codes work in their sessions.

Check your codes, free
The headline number

41%

of retail web traffic is bad bots, and only 45% is human. Retail is the top target for AI-driven bot attacks.

Thales Imperva, Apr 2026(opens the source)
The story

How one code becomes coupon fraud.

  1. 1

    A private code gets out.

    Extensions collect codes as shoppers type them. A December 2025 investigation alleged Honey gathered staff, VIP, influencer and newsletter codes this way and published them for everyone.

    PPC Land, Dec 2025(opens the source)

    5M+

    Microsoft Edge users run Capital One Shopping, before you count Chrome.

    Microsoft Edge Add-ons, Oct 2026(opens the source)
  2. 2

    Extensions apply it for everyone.

    The extension tries your code for every shopper running it, including people who would have paid full price. The order looks normal, and an affiliate on the click can earn commission too.

    Modern Retail, May 2024(opens the source)

    54%

    of US online shoppers look for discounts while browsing or at checkout.

    Savings.com, Dec 2025(opens the source)
  3. 3

    AI agents guess the rest.

    Agents shop for people and try codes as they go. The Agentic Commerce Protocol's draft discount spec says rate limiting should be applied to prevent discount code enumeration.

    Agentic Commerce Protocol, Jan 2026(opens the source)

    59%

    of 35,398 promo codes suggested by four leading AI assistants failed. Some were invented for stores that don't exist.

    SimplyCodes, Sep 2026(opens the source)
  4. 4

    Then you pay to undo it.

    Once a code is out, you honour it or cancel orders. In 2017, UGG cancelled orders placed with a code from an internal employee event that had reached the public.

    NBC Connecticut, Dec 2017(opens the source)

What most teams try

  • You could rely on your fraud app. Payment fraud tools look for stolen cards and chargebacks. A real shopper paying with their own card and a leaked code looks like a good order.
  • You could delete the code. That leak stops, but the people you made the code for find it broken. The replacement can spread the same way.
  • You could make every code single-use. Each copy costs one order at most. But a creator can't share one with an audience, and emailed codes can still be collected and passed on.

Or control codes where they're abused.

Benson finds your public codes and spots extensions and AI agents in the session. In extension sessions only the codes you allow work, agents get a cap on guesses, and a holdout shows what it saved.

Sound familiar?

Three ways your codes get abused.

  1. The problem

    Your private codes are public.

    Staff, VIP and creator codes end up on coupon sites and in extensions. You find out in your discount report.

    The fix

    See where they're listed, free.

    The free code check shows which coupon sites and extensions list your codes and how often shoppers use them. Install Benson to detect extensions in your store's sessions.

    Check your codes
    Sample store
  2. The problem

    Extensions hand them to everyone.

    Shoppers who would have paid full price get your code applied in one click. The extension can still earn commission.

    The fix

    Choose which codes work in their sessions.

    In coupon-extension sessions, only your allowlisted codes work: through a Shopify discount function, the WooCommerce plugin or a guarded coupon field on other stores. Shoppers without extensions are unaffected.

    Sample store
  3. The problem

    Agents keep guessing codes.

    AI agents and scripts cycle your coupon field, and every rejection tells them what to try next.

    The fix

    Cap the guessing.

    Benson detects agents and rapid-fire attempts, limits how many codes one visit can try and points agents to offers you approve.

    Sample store

Benson isn't a payment fraud tool: keep yours for stolen cards and chargebacks. Code rules apply in detected coupon-extension sessions, so a leaked code a shopper types in without one still works until you retire it. Shopify checkout is sandboxed, so there Benson controls codes, not pop-ups, and Wix and Squarespace checkouts take no custom code. Illustrations use sample data.

Find out which of your codes are public.

  • Free code check, no install
  • Works alongside your fraud app
  • Shoppers without extensions are unaffected

Free forever up to 25,000 sessions a month. Every Pro feature free for your first 14 days. No card.

Whatever the check finds, there's a next step.

Start with the free check.

The code check and watching are free; code rules and attempt caps are on Pro.
  1. Check your codes.

    Enter your store domain to see which coupon sites and extensions list your codes. Free, with no install.

  2. Watch for a week.

    Install Benson and use free observe mode to see which extensions and agents visit your store.

  3. Set your code rules.

    On Pro, allow the codes you want shared and cap attempts. Measure revenue per session against a holdout.

On film

Watch a leaked code spread, on film.

Questions

No. Keep your fraud app for stolen cards and chargebacks. Benson finds public codes, detects extensions and agents, and lets you control codes in extension sessions and cap attempts.

Sources

Industry research, checked on 23 October 2026. None of it is Benson data.

  1. 1Thales Imperva, “2026 Bad Bot Report”, Apr 2026. imperva.com (opens the source)
  2. 2Chrome Web Store, “PayPal Honey: Automated Coupons & Rewards (listing and user count)”, Oct 2026. chromewebstore.google.com (opens the source)
  3. 3Akamai, “Commerce becomes the epicenter for AI bot attacks and agentic fraud in 2026”, Jul 2026. akamai.com (opens the source)
  4. 4Ethercycle, “State of Discounts 2026”, Jul 2026. ethercycle.com (opens the source)
  5. 5PPC Land, “Honey targeted minors in advertising while leaking business codes”, Dec 2025. ppc.land (opens the source)
  6. 6Microsoft Edge Add-ons, “Capital One Shopping: Save Now (listing and user count)”, Oct 2026. microsoftedge.microsoft.com (opens the source)
  7. 7Modern Retail, “How promo code leaks are impacting DTC brands' profit margins”, May 2024. modernretail.co (opens the source)
  8. 8Savings.com, “America's savings shift: 2025 coupon and deal trends”, Dec 2025. savings.com (opens the source)
  9. 9Agentic Commerce Protocol, “RFC: Discount Extension”, Jan 2026. github.com (opens the source)
  10. 10SimplyCodes, “We Tested 35,398 AI Promo Codes. 59% Failed”, Sep 2026. simplycodes.com (opens the source)
  11. 11NBC Connecticut, “UGG cancels orders made with unauthorized promo code”, Dec 2017. nbcconnecticut.com (opens the source)

See which of your codes are public.